Description of the job
Are you an experienced retail leader ready to grow your career? We’re looking for an Assistant Store Manager who thrives in a fast-paced environment, leads by example, and is passionate about helping families.
Employment Type: Full-time Permanent
Roster: Sunday to Thursday
Location: – Helensvale
About the RoleAs Assistant Store Manager, you’ll work side-by-side with the Store Manager to lead daily operations, support a high-performing team, and deliver outstanding customer experiences. You’ll play a key role in maintaining store standards, developing team members, and achieving sales and service goals.
Key responsibilities include:
- Leading the team to create genuine connections with customers and provide expert guidance on our product range
- Overseeing back-of-house operations including inventory, stock management, and loss prevention
- Supporting recruitment, onboarding and ongoing training of team members
- ✅ Maintaining a safe and compliant store by upholding OH&S standards
- Helping drive performance across key metrics including sales, NPS, and team engagement
We’re looking for a confident and motivated retail leader who is ready to take the next step in their career.
- 2+ years in a retail leadership role, ideally in a high-volume or large-format environment
- Strong track record of meeting and exceeding KPIs
- Natural leadership skills – able to motivate, coach, and support a team
- Customer-focused mindset with a love for helping others
- Able to manage multiple priorities in a fast-paced setting
- Leadership development and career progression pathways
- Generous team discounts
- Paid parental leave to support you and your family
- Employee Assistance Programme for your wellbeing
- Competitive salary
- A values-driven team culture that recognises and celebrates success
Please Note:
✅ Every employer in Australia has the obligation to ensure that employees have the relevant working rights. All successful applicants will need to undergo a Right to Work check.
✅ Due to the intimate and personal nature of our work, successful applicants will also need to undergo a National Police Criminal History Check.